FORGOT YOUR DETAILS?

Check that you have internet access. If you have internet access, unplug the Vomino adaptor from the power source; then plug it again. If the problem persists, please call Vomino Customer Care.

Please send an email to info@vomino.com, and we will send you the porting form. You should then complete the porting form and send it with a scanned copy of your last phone bill to info@vomino.com. The porting process takes from two to five working days. Do NOT cancel your phone line before porting is completed, because porting is only possible on an active line.

In order to use Vomino, you must have a working broadband connection where you connect the Vominobox. The video on www.vomino.ie explains how Vomino works.

You only need to download an application for your smartphone (iPhone or Android), after which Vomino will send you the necessary credentials (username/password) to begin making calls using Vomino.

The default password is 1234. You can change this password at any time.

To access voicemail, dial *1. When doing this, your phone number should not be hidden, otherwise you will be asked to enter your phone number.

Dial *2 on your telephone handset in order to hear your balance.

Send an email requesting call records to info@vomino.com. Call records will be sent to you within 24 hours.

You hear this message when your remaining call credit minutes are at zero or when you call a destination that is not included in your package.

Any person calling a Vomino landline number can dial that number without using 01, as long as their telephone provider normally allows Dublin area calls to be made without using the 01 code.

Top-up will be credited to your account within 5 to 10 minutes of purchase. If after 10 minutes you still have not received your top-up credit, please send an email to info@vomino.com or call Vomino Customer Care, who will immediately resolve the issue.

Unfortunately, it is not currently possible to get a free Vomino trial for most landlines. However, you can buy and test Vomino, and if you are not satisfied, you can return the Vominobox within 31 days for a full refund. In addition, any customer with his own telephone adapter or IP phone can get a free Vomino trial for their landline.

No.

You can subscribe on the website and then choose one of the free trial offers, of which there are many. A text message (SMS) containing your username, password and a link to download the necessary application will be sent to you.

You will receive your Vomino kit, user guide and instructions within two to four days of ordering.

After paying at the bank, please send your order number or the reference given at the bank to info@vomino.com. Your account will be updated within a few minutes.

Send an email to info@vomino.com and provide the name of your ISP (Internet service provider) and the make and model of your router. A technician will call you as soon as possible.

Please visit our rate page http://vomino.ie/rates for full details. You will be pleasantly surprised at how little our international calls cost.

Check that you have internet access. If you have internet access, unplug the Vomino adaptor from the power source; then plug it again. If the problem persists, please call Vomino Customer Care.

Please send an email to info@vomino.com, and we will send you the porting form. You should then complete the porting form and send it with a scanned copy of your last phone bill to info@vomino.com. The porting process takes from two to five working days. Do NOT cancel your phone line before porting is completed, because porting is only possible on an active line.

In order to use Vomino, you must have a working broadband connection where you connect the Vominobox. The video on www.vomino.ie explains how Vomino works.

You only need to download an application for your smartphone (iPhone or Android), after which Vomino will send you the necessary credentials (username/password) to begin making calls using Vomino.

The default password is 1234. You can change this password at any time.

To access voicemail, dial *1. When doing this, your phone number should not be hidden, otherwise you will be asked to enter your phone number.

Dial *2 on your telephone handset in order to hear your balance.

Send an email requesting call records to info@vomino.com. Call records will be sent to you within 24 hours.

You hear this message when your remaining call credit minutes are at zero or when you call a destination that is not included in your package.

Any person calling a Vomino landline number can dial that number without using 01, as long as their telephone provider normally allows Dublin area calls to be made without using the 01 code.

Top-up will be credited to your account within 5 to 10 minutes of purchase. If after 10 minutes you still have not received your top-up credit, please send an email to info@vomino.com or call Vomino Customer Care, who will immediately resolve the issue.

Unfortunately, it is not currently possible to get a free Vomino trial for most landlines. However, you can buy and test Vomino, and if you are not satisfied, you can return the Vominobox within 31 days for a full refund. In addition, any customer with his own telephone adapter or IP phone can get a free Vomino trial for their landline.

No.

You can subscribe on the website and then choose one of the free trial offers, of which there are many. A text message (SMS) containing your username, password and a link to download the necessary application will be sent to you.

You will receive your Vomino kit, user guide and instructions within two to four days of ordering.

After paying at the bank, please send your order number or the reference given at the bank to info@vomino.com. Your account will be updated within a few minutes.

Send an email to info@vomino.com and provide the name of your ISP (Internet service provider) and the make and model of your router. A technician will call you as soon as possible.

Please visit our rate page http://vomino.ie/rates for full details. You will be pleasantly surprised at how little our international calls cost.

TOP